Update from Google Map on my Problem

Today I received notification that the problem I reported on Google Maps was corrected.  You can now route through White’s Ferry between Leesburg and Martinsburg, MD.  Below is the response I received:

Google Maps has been updated to correct the problem you reported. You can see the update here, and if you still see a problem, please tell us more about the issue:
Link to view and/or reopen issue

Report history
Problem ID: BCA2-6E97-C9D2-2B08

Your report: It does not appear that you have White’s Ferry available for routing. Between Leesburg,VA and Martinsburg, MD this is the most direct and fastest route.


Thanks for your help,
The Google Maps team

Quite a bit longer than the one month turn around stated in Google’s October 10th email, but better late than never. So enjoy a little bit of history next time you have to travel between Virginia and Maryland.

November 30, 2009   Posted in: Map Commentary

3 Responses

  1. AdamD - November 30, 2009

    Way to go, Kate!

    As for the timing, I remain impressed that you received a reply and that something was corrected at all. Am I too jaded?

  2. Kate Chapman - December 1, 2009

    I wasn’t really expecting a reply at this point either. Maybe I’ll submit another issue to see if the response time changed.

  3. Arab Said - March 6, 2010

    Hi googled one of the oldest addresses in Toronto, Canada. The result was miles away from actual address. I checked Bing map, not olny it gave me the right address but also the name of the Hospital. Check yourself, the address 4001 Leslie St., Toronto.
    What if some one was relying on google to get to emargency? This is really bad.

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